Ravvio Labs Pvt. Ltd. (we, our, us) is committed to ensuring a smooth and reliable shipping process for our products and services. This section outlines our shipping policies, including processing times, delivery options, and handling of lost or delayed shipments.
For digital products and SaaS subscriptions, access is granted instantly upon successful payment. Custom software solutions follow the delivery timelines outlined in the project agreement. If applicable, physical products are processed within [X] business days before shipment.
Delivery times for physical products depend on the destination and chosen shipping method. Estimated delivery dates will be provided at checkout. Delays due to unforeseen circumstances, such as carrier issues or regulatory hold-ups, may occur.
Any applicable shipping fees will be displayed at checkout. International shipments (if available) may be subject to additional customs duties or taxes, which are the buyer’s responsibility.
Customers must provide accurate shipping details to avoid delays or undeliverable shipments. If a package is returned due to incorrect information, additional shipping charges may apply.
If a shipment is lost or arrives damaged, customers must report it within [X] days of the expected delivery date. We will coordinate with the shipping carrier to resolve the issue, which may include a replacement or refund.
For any shipping-related inquiries, please contact us at [email protected].
